How long does shipping typically take? Ready made products in the handmade section of the website can take 4-12 business days to ship on average. However, the clothing is all made to order and can take up to 2 weeks for manufacturing and then 7-14 business days for shipping. Manufacturing and shipping will take longer during the busier times of year.
Do you make custom products -We do not make custom products at this time, but we may be open to doing them in the future
What do I do if my product arrives broken -Ears do get a little bent in shipping, they can easily be reshaped by bending the wire inside them to the desired shape. However, if a product is actually damaged or wrong in anyway, just send us an email and we'll be happy to find a solution
Do you offer returns -We have a 7 day return period from the time of receiving the product.